Where do you ship?

We currently ship to Australia and New Zealand.

How long does shipping take?

• Australia: Estimated delivery time is 7-14 business days.
• New Zealand: Estimated delivery time is 10-18 business days.

Please note that shipping times may vary due to external factors such as customs clearance, holidays, or carrier delays.

How much does shipping cost?

Shipping costs are calculated at checkout based on your location and order size. We offer free shipping on orders over AUD $XX/NZD $XX.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods available at checkout.

Can I cancel or modify my order after placing it?

Orders are processed quickly to ensure fast shipping. If you need to make changes, please contact us at [your email] within 12 hours of placing your order. After this timeframe, we may not be able to modify or cancel your order.

Yes! Once your order is shipped, you'll receive a confirmation email with tracking details so you can monitor your package.

Do you accept returns?

We do not accept returns due to the nature of our products. Please carefully review your order before purchasing.

What if my order arrives damaged or defective?

If you receive a damaged or defective product, please contact us within 48 hours of delivery at [your email] with photos of the issue. We will assess the situation and may offer a replacement or store credit at our discretion.

Can I get a refund?

Refunds are only issued for orders that are canceled within 12 hours of purchase or in cases where the item is unavailable. Otherwise, all sales are final.

Are your desk accessories compatible with all workspaces?

Yes! Our products are designed to be versatile and complement any minimalist workspace. Please check product descriptions for dimensions and specifications.

Are your prices fixed?

All prices, policies, and terms are subject to change without notice. Discounts and promotions may also change over time.

How can I contact Slaxon?

For any inquiries, feel free to email us at [your email]. Our customer support team is available Monday to Friday.